Nicholas has just completed his QPR process analyser certification and is excited about the chance to help businesses digitise and re-engineer their processes.

Here’s a word from our latest process mining expert.

“While this pandemic has created lots of problems, it is an opportunity. Take for instance a “continuity” strategy, where you would analyse processes that are critical and touch points that may impact these processes. This will ensure that any business activity that does occur is friction-less. Fine tuning processes will also ensure, that when the world does start to normalise, you will be ready with more efficient processes to take full advantage of any upswing in activity.”